Tap.Rate.Done.
Reviews in seconds
The Tappi idea
Public review, private feedback, or both — from one tap.
Google and TripAdvisor options, shown to every guest, whatever they rate
A direct line to the owner for anything the guest would rather say quietly
Guests can post publicly and send private feedback — one never replaces the other
Every guest sees the same public review options. Tappi never hides, delays or gates them.
Give every guest a voice. Catch issues early.
Most guests leave without saying anything at all — good or bad. Tappi makes speaking up effortless: a public review if they want one, a private word with the owner if that suits them better, or both. You hear more, and you hear it sooner.
How it works
Tap. Rate. Done.
Tap or scan
Guest taps the Tappi Card on the table or scans the QR on the receipt. No app, no signup.
Pick stars, then pick how
Every guest is offered the same choice: a public review, private feedback, or both.
AI helps them write it
AI drafts three review options from the guest's own tags and words. One tap to post on Google or TripAdvisor.
You can put things right
Private feedback lands in your inbox with an alert, so you can reply and resolve it quickly — without limiting anyone's right to review.
The tech behind it
Tappi Tech where they sit. QR where they pay.
- Tappi Cards, table talkers & window decals.
Guests tap their phone — your review flow opens instantly. No app, no friction.
- QR codes printed wherever you want them.
Receipts, menus, business cards, leaflets, posters, packaging. We supply the artwork.
- Every scan is an automatic ask.
No awkward "would you mind leaving us a review?" Just a tap, on the way out the door.
What you get
Everything you need to hear from every guest.
- Tappi Card pack (cards, table talkers, window decals)
- Printable QR artwork for receipts, menus, packaging
- Customer-facing review page in your colours & logo
- Private feedback inbox with alerts — every guest can reach you directly
- Cross-posting to Google AND TripAdvisor
- Live dashboard: reviews captured + ratings trend
Hardware, encoded to you
Your hardware, encoded to you.
Tappi Cards, Stickers, Stands and Tags aren't generic products you can buy anywhere. Every piece of Tappi Tech is encoded to YOUR unique review URL — so when a guest taps a card on your table, it opens your review page, not someone else's. That means hardware is set up from inside your dashboard, after your account is created. No account, no encoding, no card. It's not a limitation — it's what makes it work.
vs other tap-to-review cards
They sell you a card. We give you the system.
Most "tap to review" products are a sticker and a link. Tappi is a complete guest-feedback and service-recovery system: a branded flow, the same public platform choice for everyone, a private owner inbox with alerts, AI drafting, cross-posting and analytics.
Competitor cards typically sell for £25–£35 one-off — hardware only, with no software behind it.
Pricing
Simple pricing. Serious results.
Starter
For single locations starting out
- ✓1 location
- ✓200 reviews / month
- ✓AI review drafting
- ✓Google + TripAdvisor
- ✓Private feedback inbox
- ✓Dashboard
- ✓QR code artwork
- ✓Tappi Tech hardware — shop add-on
- —Team accounts
- —Custom branding
- —API access
Pro
For growing businesses
- ✓Up to 3 locations
- ✓Unlimited reviews
- ✓AI review drafting
- ✓Google + TripAdvisor
- ✓Private feedback inbox
- ✓Dashboard
- ✓QR code artwork
- ✓Custom branding
- ✓Tappi Tech hardware — shop add-on
- —Team accounts
- —API access
Multi-Site
For groups & chains
- ✓Up to 10 locations
- ✓Unlimited reviews
- ✓AI review drafting
- ✓Google + TripAdvisor
- ✓Private feedback inbox
- ✓Dashboard
- ✓QR code artwork
- ✓Custom branding
- ✓Team accounts
- ✓API access
- ✓Tappi Tech hardware — shop add-on
All plans include a 14-day free trial. Cancel anytime. Tappi Tech hardware ordered separately from your dashboard.
Built for hospitality teams
One tap, three ways to be heard. Guests choose a public review, private feedback, or both — the options never change with the rating.
Private feedback arrives with an alert, so a duty manager can respond the same shift instead of reading about it a week later.
AI drafts wording from the guest's own tags and notes, then offers a cross-post to the second platform. Analytics show what guests mention most.